FAQ
Frequently Asked Questions
Common questions about booking, pricing, packing, insurance, and moving day.
Booking
How far in advance should I book? +
For local shifting, 3-4 days notice is usually enough. For domestic/intercity moves, or moves during peak season (Apr-Jun, Oct-Dec), book at least 10-14 days ahead since truck availability tightens.
Can I reschedule my move date? +
Yes, contact us as early as possible if your date changes - rescheduling is easier with more notice, especially during peak season.
Pricing
Is the initial quote final? +
The quote is based on your declared inventory and access details. A free survey (in person or video call) confirms it before your move is booked.
What could change the price after the initial quote? +
Undeclared additional items, floor access different from what was described, or a change in packing level (basic vs. full-service) can affect final pricing - which is why an accurate survey matters.
Packing & Safety
Do you provide packing material? +
Yes, cartons, bubble wrap, tape, and furniture blankets are included and priced into the quote.
Are fragile items handled differently? +
Yes, TVs, mirrors, and glass items get dedicated crating separate from general cartons.
What items should I carry personally rather than pack? +
Cash, jewellery, important documents, and perishables should be carried personally - these typically fall outside standard transit insurance.
Insurance
Is my shipment insured? +
Standard transit insurance is included on every move. Declared-value insurance is available for high-value electronics or antiques at an additional premium.
Moving Day
Can local moves be completed in a single day? +
Most 1-3 BHK local moves within Bangalore are completed same-day, including packing, loading, transport, and unloading.
Do you disassemble and reassemble furniture? +
Yes, modular wardrobes, beds, and dining tables are disassembled before loading and reassembled at the destination.